Computer Literacy Training

by Linda Lindquist, Certified Malware Removal Specialist     I look for things to bring value to my clients, most of whom self-describe themselves as “computer illiterate”. Struggling with the volume of messages in their e-mail inbox. Wanting to use more features in WORD and EXCEL. Not understanding how to organize their computer files. Not

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SIX WAYS TO AVOID COMPUTER SCAMMERS

by Linda Lindquist, Certified Malware Removal Specialist, pccoach@computerandinternethelp.com PHONE CALL SCAMMERS SCENARIO: The phone rings, the caller sounds foreign, claiming to be from Microsoft. He says that your computer is sending errors, … or your license has expired, … or they owe you money, and instruct you how to let them in to diagnose your

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BACK UP – SECURE YOUR PERSONAL DATA

by Linda Lindquist, Certified Malware Removal Specialist   Most of my clients do not back up their personal data files.  I know this by the panic in your voices when your computer breaks down, and you face the prospect of losing your list of meds, other documents, pictures of the family, etc.  You tell me

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BEWARE of Fake Microsoft Tech Support SCAMMERS

BEWARE of Fake Microsoft Tech Support SCAMMERS By Linda Lindquist, Keeping Your Computer Healthy One of the most frequent calls for service in the past year involves my clients falling victim to the fake Microsoft Tech Support scammers. Someone with an Indian accent calls your phone, reporting that “your computer is sending out errors. Microsoft

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Is Your Internet Slow?

By Linda Lindquist, Keeping Your Computer Healthy Often your outer gets ‘stuck’ due to a power surge. Rebooting your router is the easiest way to fix this: Unplug the power from the router (the cord is plugged into he back of the router); count to 30; plug power back into the router; let it cycle

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Getting Prepared to go North

By Linda Lindquist, Keeping Your Computer Healthy Here in Florida, many of our resident are ‘snowbirds’.  They live in Florida during the winter months and go north during the summer months.  They have the best weather in both locations. Many snowbirds have computer equipment in both of their ‘home’ locations.   There are a few

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WHAT I LEARNED FROM DECLUTTERING

By Linda Lindquist, Keeping Your Computer Healthy As many of you know, I have been decluttering my home for the past two years. Although not yet done, I managed to create a presentable, decorated home for the Holiday Home Tours two years in a row. My worst clutter challenge has been paper and too much

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Learn about phishing, scams, ransomware and how to protect yourself and your computer from hackers and cyber-criminals.

Learn about phishing, scams, ransomware and how to protect yourself and your computer from hackers and cyber-criminals.