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How can you tell if your computer has malware?

Have you ever wondered why your computer is running so much slower that it used to?  Do you know how to speed it up?  Do you confidently say, YES!  Or, do you painfully admit that you’re still working on it? Malware is the #1 reason for slow computers!  If you want to know if malicious

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NEXT STEPS TO SAFER COMPUTING

Over the next 30 days in this series, you’ll be safer from scammers and malware that want to steal your identity and money,  and I want to help you.  Are you ready to get started? When I started helping senior citizens with their computer problems, I was shocked to find that 98% of their computers

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7 EASY WAYS TO RECOGNIZE SCAMMERS AND MALWARE

In honor of Cyber Security Awareness month, here are a few tips to make you more aware of how scammers appeal to your emotions of fear or greed to get you to do what they want. Recognize them to avoid malware and having your identity or money stolen! 1. Microsoft Calling? You receive telephone calls

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Take Computer Literacy Training Classes

I hope you have enjoyed the simple instructions to make your computer easier to use. I look for things that will bring value to you, my clients. Many of you have self-described yourself as “computer illiterate”. You struggle with how to get the volume of messages in your e-mail inbox under control. You want to

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Back Up Your Personal Files

WHY: You may lose all your personal files (documents, pictures, music, videos, downloads, desktop), if: Your computer hardware breaks down, or your hard drive crashes. Scammers infect your files with encrypted ransomware, demanding a fee to unlock your files.  SOLUTION: Create a duplicate, backup copy of your personal files – somewhere other than on

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Have Effective Protection Software: Anti-malware, Anti-advertising and Patch Management

WHY: The most frequent problems with a computer are caused by malicious software (malware). Malware causes a computer to run slow, pop-up ads and scareware, interfere with internet, replace browser homepages, and stop programs from running. SOLUTION: Once the malware is removed by your technical support, the only way to keep the invaders out and

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Save Your Passwords

WHY: Isn’t it most frustrating when you cannot get into your e-mail or other websites because you cannot remember your passwords!! Face it, we are not getting any younger. Plus the number of passwords seems to be growing exponentially!  It is not a good idea to use the same password for all of your

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Pin Your Most Used Applications to Your Taskbar

WHY: Pinning a program to the taskbar makes it easy to open, even if other windows are already open. There are several ways to open a program or application on your computer: Open the start menu, find the program in the list of installed programs and click it (hardest) Find the shortcut for the program

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Set Up Your Browser Tabs for the Webpages You Frequently View

WHY: Browser tabs make it easy to select and move among the websites you want to use. Most of my clients use: Google search Their e-mail inbox Their facebook news page Their online banking log on A news page (MSN, AOL or YAHOO) Maybe an online game SOLUTION: After setting up the tabs and locking

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Install a Familiar Looking Start Menu

WHY: If you are running a computer with the Windows 8 or Windows 10 operating system, the start menu may look foreign and sometimes you cannot even see how to shut down (power off) your computer. You are probably more familiar with the start menu that you used with your XP, Vista or Windows 7

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