Currently Browsing:Uncategorized

Computer Literacy Training

by Linda Lindquist, Certified Malware Removal Specialist     I look for things to bring value to my clients, most of whom self-describe themselves as “computer illiterate”. Struggling with the volume of messages in their e-mail inbox. Wanting to use more features in WORD and EXCEL. Not understanding how to organize their computer files. Not

Read More

SIX WAYS TO AVOID COMPUTER SCAMMERS

by Linda Lindquist, Certified Malware Removal Specialist, pccoach@computerandinternethelp.com PHONE CALL SCAMMERS SCENARIO: The phone rings, the caller sounds foreign, claiming to be from Microsoft. He says that your computer is sending errors, … or your license has expired, … or they owe you money, and instruct you how to let them in to diagnose your

Read More

BACK UP – SECURE YOUR PERSONAL DATA

by Linda Lindquist, Certified Malware Removal Specialist   Most of my clients do not back up their personal data files.  I know this by the panic in your voices when your computer breaks down, and you face the prospect of losing your list of meds, other documents, pictures of the family, etc.  You tell me

Read More

BEWARE of Fake Microsoft Tech Support SCAMMERS

BEWARE of Fake Microsoft Tech Support SCAMMERS By Linda Lindquist, Keeping Your Computer Healthy One of the most frequent calls for service in the past year involves my clients falling victim to the fake Microsoft Tech Support scammers. Someone with an Indian accent calls your phone, reporting that “your computer is sending out errors. Microsoft

Read More

Is Your Internet Slow?

By Linda Lindquist, Keeping Your Computer Healthy Often your outer gets ‘stuck’ due to a power surge. Rebooting your router is the easiest way to fix this: Unplug the power from the router (the cord is plugged into he back of the router); count to 30; plug power back into the router; let it cycle

Read More

Getting Prepared to go North

By Linda Lindquist, Keeping Your Computer Healthy Here in Florida, many of our resident are ‘snowbirds’.  They live in Florida during the winter months and go north during the summer months.  They have the best weather in both locations. Many snowbirds have computer equipment in both of their ‘home’ locations.   There are a few

Read More

WHAT I LEARNED FROM DECLUTTERING

By Linda Lindquist, Keeping Your Computer Healthy As many of you know, I have been decluttering my home for the past two years. Although not yet done, I managed to create a presentable, decorated home for the Holiday Home Tours two years in a row. My worst clutter challenge has been paper and too much

Read More

PREPARE YOUR COMPUTER BEFORE THE GRANDKIDS VISIT! – By Linda Lindquist, Keeping Your Computer Healthy

The good news is that your family have decided to visit during the holidays, including some of the grandkids and great grandkids! The bad news is that they will want to use your computer while they are here! The best news is that they bring their own devices and do not need to use yours!

Read More

WINDOWS VISTA: Browser options for Windows Vista Operating Systems after end-of-life

Six months after Microsoft ended support for Windows Vista Operating Systems (April 2017), third party software, such as browsers, no longer work well and are not being updated to work with Vista computers.  This leaves users in a quandary when trying to access secure financial websites like credit card and online banking sites from their

Read More

How Can You Remove Malware From Your Computer?

FINDING AND REMOVING INFECTIONS “HELP! My computer is slow and has pop-ups.” I often hear that “My computer is getting old. It is running slow, just like me.” (From my senior citizen clients) My response is, “It is probably infected. 98% of the computers I service are. I can help you detect and remove the

Read More