Imagine this… Your computer freezes, beeps, or talks to you. A pop-up scares you that if you turn off your computer, you will lose everything. You are instructed to call a toll-free number and Windows Tech Support to help you.
Believe me … This is a scam! It is designed to make you take the action needed to let the scammer into your computer, pick your pockets, and steal your files and identity. Once in, they install snooping malware and back-doors to access your computer any time they want.
What this scam looks like:
- The scammer (with a foreign accent) offers you a lifetime of Windows support for $1199.00 (there is no support)! Then a 50% discount to $599.00, if you say you are a senior citizen. Then another discount to $299.00 after talking with their supervisor (there is no one else there).
- If you provide your credit card or bank account for payment, they can charge other things or withdraw your money (you will be reporting fraud to your bank).
- If you do not pay, they lock you out of your computer (you will need legitimate tech support to clear out their malicious software).
What you can do if you experience this scam:
- Press CTRL+ALT+DEL keys on your keyboard, enter the TASK MANAGER, select your Browser, and click END TASK. Do not Restore pages the next time you open your Browser.
- Malwarebytes Browser Guard is a Browser Extension that stops the Fake Tech Support scams from popping up. Call us to install and enable this extension to protect your computer.
- Get your computer cleaned if you let the scammer enter by calling them. Call us to clean out their malware and back doors.
I believe in making your computers easier and safer to use at an affordable price. Thank you for trusting me to keep your computers healthy. Contact us at 239-567-0104 to renew your protection software, join our Loving Your Computer training, get advice to replace an older computer, select and install a new computer, or schedule computer and printer help.
Be well.
By Linda Lindquist, January 27, 2025
https://www.computerandinternethelp.com/contact-us
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