In the past few years, many of you have called when you need help. Often, I can resolve your computer issues in just a few minutes by talking you through the solution on the phone. I ask for a call back to report that the problem has been fixed. It almost always is.
I used to provide phone advice pro-bono (no charge). Acknowledging that my knowledge and expertise are valuable to my clients, I now charge $50 for providing phone advice that solves your problem. This annual flat fee entitles you to: 1) a year of being able to call for advice and 2) a seat in my monthly Lunch and Learn over Zoom Q&A service.
Sometimes, due to the nature of the problem, we need to make an appointment for diagnosis and solution, which is an hourly charge.
Please continue to call me when you need help. I very much appreciate your trust in my ability to be able to help you.
I am committed to protecting your computers at an affordable price. Thank you for trusting me to keep your computers healthy. Contact us at 239-567-0104 when it is time to renew your protection software, to arrange for our Love Your Computer training and workshops, or if you need computer and internet help. Be well.
By Linda Lindquist, July 29, 2024
