Privacy Policy

Effective Date:

August 1, 2025

Business Name:

Computer and Internet Help

Location:

 Fort Myers, FL

1. Our Commitment to Privacy

At Computer and Internet Help, we understand that technology can feel overwhelming—especially when it comes to privacy. We’re committed to treating your personal information with care, respect, and transparency.

2. What Information We Collect

We may collect personal information such as:

  • Your name, phone number, and email address
  • Details about your computer or device (make, model, operating system)
  • Notes from our support sessions (to help us serve you better)
  • Payment information (if applicable, processed securely via trusted providers)

 

We do not collect sensitive data like Social Insurance Numbers, health records, or passwords unless absolutely necessary—and only with your explicit consent.

3. Why We Collect It

We use your information to:

  • Provide personalized tech support
  • Schedule appointments and follow-ups
  • Improve our services based on your feedback
  • Send helpful tips or updates (only if you’ve opted in)
4. Consent and Control

We’ll always ask before collecting or using your information. You can:

  • Ask what information we have about you
  • Request corrections or deletions
  • Withdraw your consent at any time

 

Just contact us at 239-567-0104 and we’ll take care of it

5. Sharing Your Information

We do not sell or rent your information. We may share it with trusted service providers (like payment processors or scheduling tools), but only to help us serve you—and only if they meet strict privacy standards.

6. Keeping Your Information Safe

We use secure systems and take reasonable steps to protect your data. However, no method is 100% foolproof, so we encourage you to be cautious with your own devices and passwords.

7. Changes to This Policy

We may update this policy from time to time. If we do, we’ll let you know—either by email or during your next visit.

8. Questions or Concerns

We’re here to help. If you have any questions about this policy or how your information is handled, please reach out:
📧 pccoach@computerandinternethelp.com
📞 239-567-0104