There was a storm outside.  The power surged on and off several times in quick succession.


Problem: When you turned on your computer, it would not boot up to Windows. Perhaps you only saw a black screen. You panic! Your files are not backed up. Do you need an expensive new computer?


Solution: Most likely, the power surge caused something in the circuitry of the computer to build up static electricity that needs to be cleared.  Here’s what to do:

  1. 1. Unplug the power cord from the back of the computer.
  2. 2. Unplug all of the other cords and cables from the computer (remembering where they go).
  3. 3. Press the power button for a count of 30 (nothing will show because there is no power).
  4. 4. Plug the other cords and cables back in.
  5. 5. Plug the power cord back in.
  6. 6. Turn on the computer with the power button.


Most likely, the computer will boot up to Windows. This would be a good time to back up your files.


Prevention: If your computer is a laptop, just unplug it during a lightning storm. If the computer is a tower, it is recommended to invest in a batter backup uninterrupted power supply (UPS) that will ride through power surges and keep your computer protected.


I am committed to protecting your computers at an affordable price. Thank you for trusting me to keep your computers healthy. Contact us at 239-567-0104 when it is time to renew your protection software, to arrange for training, or if you need computer and internet help. Be well. 


By Linda Lindquist,  September 25, 2023